In the 9 months since its official launch, the NextGen Acela fleet has hit the 1M customer trip milestone.
Question for the room: After the original Acela fleet launched on December 11, 2000, how long did it take to hit that mark?
Leave a comment with your answer.
It took Acela almost exactly one year to reach 1 million riders.
The service launched on December 11, 2000, and by December 10, 2001, Amtrak reported that Acela was expected to pass the one‑million‑passenger mark that month, with 857,000 riders recorded as of November 30, 2001.
This means Acela hit (or was on track to hit) 1 million riders in roughly 12 months.
NextGen Acela hit the million mark? Ha, Amtrak's bait-and-switch tactic of selling tickets on Legacy Acela and then rebooking those passengers on NextGen seems to be working for them.